Troubleshooting Common Issues with the Gateway Device
Wi-Fi Connection Issues:
- Ensure that the Wi-Fi network is functioning and the Gateway Device is within range.
- Restart both the Gateway Device and router if the connection is unstable.
Sensor Sync Issues:
- Verify that the sensor is within range of the Gateway Device.
- Restart the sensor and attempt syncing again.
Signal Strength Problems:
- Make sure there are no large obstacles or electronics causing interference between the sensor and Gateway Device.
FAQ
What is the range of the LinkSensi Gateway?
- The Gateway Device has a range of approximately 100-150 meters in open areas. Obstacles like walls may reduce this range.
Can I connect multiple sensors to one Gateway?
- Yes, a single Gateway Device can support multiple sensors, allowing you to monitor multiple LPG tanks from one location.
What should I do if the Gateway loses connection?
- Check your internet connection, restart the Gateway, and ensure it is powered properly. You can also reconfigure the Wi-Fi settings using the app.